Monday 8 June 2015

Email bloody email - oh how I laughed (and now regret it)

Oh how I felt superior and laughed when, as an early email adopter (compuserve - remember that?), I was told that a colleague was getting his emails printed out and brought to him in a file twice a day. What a dinosaur! How wrong I was…bloody email!

How very prescient he was even if he did not know it. The younger amongst you may not know that Royal Mail used to deliver twice a day. The mail arrived, was opened by your secretary, sorted and then provided in an incoming mail folder to you at about 1000  and 1430 each day. Another folder might have come in alongside it with any internal memos.

Each document had an action and distribution box stamped on it or stapled to it. If the letter had a reference then it came attached to the relevant file if it was available. Junk was sorted into a separate file which you could glance at if you had the time - or dump it in the bin.

So at 1000 and 1430 (after your lunch which was not at your desk) you sat down with a coffee and biscuit (which normally came with the correspondence) and worked your way through the mail and internal memos. 

In between you normally had a pile of files in your in-tray (you had marked them with a bring forward (b/f) date which your secretary had put in her diary. You worked through them until the in-tray was empty and the out-tray ready to be emptied when the mail came in. A nice immediately visible workload measure.

Days had a rhythm to them. A colleague who was head down in a pile of files was probably not going to be keen on being disturbed. On the other hand if the in-tray was empty and the out-tray stacked then that was normally a good indicator that there was space for a chat.


So how about just doing your emails twice a day? Book an hour in your diary twice a day to ‘do the mail’. Switch off automatic send/receive, push email and any desktop email notifications. 

Go on - get some proper work done.

No comments:

Post a Comment